This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from saltandstraw.com (the “Site”).

Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing you personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

CCPA Compliance

This Privacy Notice for California Residents supplements and is expressly made part of the information contained in this Privacy Policy and applies solely to all visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this Notice to comply with the California Consumer Privacy Act of 2018 (CCPA). Any terms defined in the CCPA have the same meaning when used in this Notice.

Information We Collect
Our Websites collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”).

We may use or disclose the personal information we collect for one or more of the following business purposes:

1. To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.
2. To provide, support, personalize, and develop our Websites, products, and services.
3. To create, maintain, customize, and secure your account with us.
4. To process your requests, purchases, transactions, and payments and prevent transactional fraud.
5. To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
6. To personalize your Website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Websites, third-party sites, and via email or text message (with your consent, where required by law).
7. To help maintain the safety, security, and integrity of our Websites, products and services, databases and other technology assets, and business.
8. As described to you when collecting your personal information or as otherwise set forth in the CCPA.

Your Rights and Choices
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

Access to Specific Information and Data Portability Rights

You have the right to request that Salt & Straw, Inc. disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your request, we will disclose to you:

1. The categories of personal information we collected about you.
2. The categories of sources for the personal information we collected about you.
3. Our business or commercial purpose for collecting that personal information.
4. The categories of third parties with whom we share that personal information.
5. The specific pieces of personal information we collected about you (also called a data portability request).

To exercise the access, data portability, and deletion rights described above, please submit a request to us by either:

Emailing us at human@saltandstraw.com
Sending a letter to Salt & Straw, LLC 110 SE 2nd Ave Portland, Oregon 97214

Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA.


Behavioral advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at human@saltandstraw.com or by mail using the details provided below:

Salt & Straw 
[Re: Privacy Compliance Officer]
110 SE 2nd Ave, Portland, Oregon 97214, United States

Information for California Residents

This section provides additional information for residents of California under the California Consumer Privacy Act (CCPA). The terms used in this section have the same meaning as in the CCPA. This section does not apply to information that is not considered "personal information," such as anonymous, deidentified, or aggregated information, nor does it apply to publicly available information as defined in the CCPA.

Personal Information Collected in the Last 12 Months

We collect the following categories of personal information about Customers:

  • Personal Identifiers, including name, email address, postal address, telephone number, and other identifier
  • Online Identifiers, including unique personal identifier, device identifier, IP address, customer number, and account login
  • Internet Activity, including interactions with websites, apps or ads, email open and click-through rates, browsing history, and search history
  • Commercial and Financial Information, including purchases, other purchasing behavior, and credit card or debit card number
  • Geolocation data

We collect the following categories of personal information about In-Store Customers:

  • Personal Identifiers, including name, email address, and other identifier
  • Online Identifiers, including unique personal identifier
  • Internet Activity, including interactions with websites, apps or ads

We collect the following categories of personal information about Newsletter Subscribers:

  • Personal Identifiers, including name, email address, postal address, and telephone number
  • Online Identifiers, including unique personal identifier, device identifier, IP address, user alias, and account login
  • Internet Activity, including interactions with websites, apps or ads, email open and click-through rates, browsing history, and search history
  • Commercial and Financial Information, including purchases and other purchasing behavior

We collect the following categories of personal information about Website Visitors:

  • Personal Identifiers, including name and email address
  • Online Identifiers, including unique personal identifier, device identifier, IP address, customer number, and account login
  • Internet Activity, including interactions with websites, apps or ads, email open and click-through rates, browsing history, and search history
  • Commercial and Financial Information, including purchases

Sources of Personal Information

We collect personal information about Customers from the following sources:

  • You (the consumer)
  • Other Consumers
  • Data Analytics Providers
  • Ad Networks

We collect personal information about In-Store Customers from the following sources:

  • You (the consumer)
  • Data Analytics Providers
  • Ad Networks

We collect personal information about Newsletter Subscribers from the following sources:

  • You (the consumer)
  • Other Consumers
  • Data Analytics Providers
  • Ad Networks

We collect personal information about Website Visitors from the following sources:

  • You (the consumer)
  • Other Consumers
  • Data Analytics Providers
  • Ad Networks

Business or Commercial Purposes for Collecting Information

We collect personal information about Customers for the following business purposes:

  • Provide Products or Services
  • Advertising and Marketing
  • Security
  • Internal Research
  • Short-Term Transient Use
  • Audit Current Interactions

We collect personal information about In-Store Customers for the following business purposes:

  • Provide Products or Services
  • Advertising and Marketing
  • Short-Term Transient Use
  • Audit Current Interactions

We collect personal information about Newsletter Subscribers for the following business purposes:

  • Provide Products or Services
  • Advertising and Marketing
  • Security
  • Internal Research
  • Short-Term Transient Use

We collect personal information about Website Visitors for the following business purposes:

  • Provide Products or Services
  • Advertising and Marketing
  • Security
  • Internal Research
  • Short-Term Transient Use
  • Audit Current Interactions

Information Disclosed for Business or Commercial Purposes in the Last 12 Months, and Categories of Parties Disclosed To

Customers

Personal Information Disclosed Category of Party
Personal Identifiers, including name, email address, postal address, and telephone numberAd Networks, Co-Branded Giveaway Partners, Data Analytics Provider, Payment Processors, Sales & Marketing Tools, Shipping Services, Service Providers
Online Identifiers, including unique personal identifier, device identifier, IP address, customer number, and account loginAd Networks, Data Analytics Provider, Payment Processors, Sales & Marketing Tools, Service Providers
Internet Activity, including interactions with websites, apps or ads, email open and click-through rates, browsing history, and search historyAd Networks, Data Analytics Provider, Sales & Marketing Tools, Service Providers
Commercial and Financial Information, including purchases, other purchasing behavior, and credit card or debit card numberAd Networks, Payment Processors, Service Providers
Geolocation dataPayment Processors, Service Providers

In-Store Customers

Personal Information Disclosed Category of Party
Personal Identifiers, including name, email address, and other identifierAd Networks, Co-Branded Giveaway Partners, Service Providers
Online Identifiers, including unique personal identifierAd Networks
Internet Activity, including interactions with websites, apps or adsAd Networks

Newsletter Subscribers

Personal Information Disclosed Category of Party
Personal Identifiers, including name, email address, postal address, and telephone numberAd Networks, Service Providers
Online Identifiers, including unique personal identifier, IP address, user alias, and account loginAd Networks, Data Analytics Provider, Service Providers
Internet Activity, including interactions with websites, apps or ads, email open and click-through rates, browsing history, and search historyAd Networks, Data Analytics Provider, Service Providers
Commercial and Financial Information, including purchases and other purchasing behaviorAd Networks, Service Providers

Website Visitors

Personal Information Disclosed Category of Party
Personal Identifiers, including name and email addressAd Networks, Co-Branded Giveaway Partners, Service Providers
Online Identifiers, including unique personal identifier, IP address, customer number, and account loginAd Networks, Data Analytics Provider, Sales & Marketing Tools, Service Providers
Internet Activity, including interactions with websites, apps or ads, email open and click-through rates, browsing history, and search historyAd Networks, Data Analytics Provider, Sales & Marketing Tools, Service Providers
Commercial and Financial Information, including purchasesAd Networks

Information We Sell and Categories of Third Parties Sold To

We do not "sell" personal information as commonly understood (exchanging information for money). However, for business and commercial purposes we share certain personal information with third party vendors, as disclosed below. This sharing of information may be considered a "sale" under the broad definition of selling in the CCPA. You may opt-out here.

Customers

Personal Information Sold Category of Party
Personal Identifiers, including email address and other identifierData Analytics Provider
Online Identifiers, including unique personal identifier, device identifier, IP address, and customer numberData Analytics Provider
Internet Activity, including interactions with websites, apps or ads, email open and click-through rates, browsing history, and search historyData Analytics Provider

Newsletter Subscribers

Personal Information Sold Category of Party
Online Identifiers, including unique personal identifier, device identifier, and IP addressData Analytics Provider
Internet Activity, including interactions with websites, apps or ads, email open and click-through rates, browsing history, and search historyData Analytics Provider

Website Visitors

Personal Information Sold Category of Party
Online Identifiers, including unique personal identifier, device identifier, IP address, and customer numberData Analytics Provider
Internet Activity, including interactions with websites, apps or ads, email open and click-through rates, browsing history, and search historyData Analytics Provider

Information We Share and Categories of Third Parties Shared With

We “share” certain personal information with third party ad networks for purposes of behavioral advertising, as disclosed below. This allows us to show you ads that are more relevant to you. You may opt-out of sharing here.

Customers

Personal Information Shared Category of Party
Personal Identifiers, including name and email addressAd Networks
Online Identifiers, including unique personal identifier, device identifier, and IP addressAd Networks
Internet Activity, including interactions with websites, apps or ads, email open and click-through rates, browsing history, and search historyAd Networks
Commercial and Financial Information, including purchases and other purchasing behaviorAd Networks

In-Store Customers

Personal Information Shared Category of Party
Personal Identifiers, including name and email addressAd Networks
Online Identifiers, including unique personal identifierAd Networks
Internet Activity, including interactions with websites, apps or adsAd Networks

Newsletter Subscribers

Personal Information Shared Category of Party
Personal Identifiers, including name and email addressAd Networks
Online Identifiers, including unique personal identifier and IP addressAd Networks
Internet Activity, including interactions with websites, apps or ads, email open and click-through rates, browsing history, and search historyAd Networks
Commercial and Financial Information, including purchases and other purchasing behaviorAd Networks

Website Visitors

Personal Information Shared Category of Party
Personal Identifiers, including name and email addressAd Networks
Online Identifiers, including unique personal identifier and IP addressAd Networks
Internet Activity, including interactions with websites, apps or ads, email open and click-through rates, browsing history, and search historyAd Networks
Commercial and Financial Information, including purchasesAd Networks

CCPA Rights

Your CCPA rights are described below. You can make a Request to Know or a Request to Delete under the CCPA by submitting a Privacy Request at the top of this page, or by clicking here. Alternatively, you can make a request by calling us toll-free at (855) 731-7258.

Right to Know

You have the right to request to know the following about the personal information we have collected about you in the past 12 months:

  • the categories and specific pieces of personal information we have collected about you
  • the categories of sources from which we collect personal information about you
  • the business and commercial purposes for which we collect personal information
  • the categories of third parties with whom we share the information
  • the categories of personal information about you that we disclosed for a business purpose, and the categories of third parties to whom we disclosed that information for a business purpose

If you make a Request to Know more than twice in a 12-month period, we may require you to pay a small fee for this service.

Right to Delete

You have the right to request that we delete any personal information about you that you have provided to us. We will permanently delete from our records any personal information that is not necessary for our business operations and direct our service providers to do the same.

We consider information to be necessary for our business operations if it is used to:

  • Complete an obligation to you that you have requested
  • Detect and resolve issues related to security or functionality
  • Comply with legal obligations

Right to Non-Discrimination

If you exercise your CCPA consumer rights:

  • We will not deny goods or services to you
  • We will not charge you different prices or rates for goods or services, including through the use of discounts or other benefits or penalties
  • We will not provide a different level or quality of goods or services to you

Right to Opt-Out

You have the right to opt-out of the sale of your personal information.

You may opt-out of the "sale" of your information here.

Request Verification

Before we can respond to any CCPA requests, we will need to verify that you are the consumer who is the subject of the CCPA request. Verification is important for preventing fraudulent requests and identity theft.

The verification process depends on which type of request you make and how you make it. Typically, identity verification will require you to confirm certain information about yourself based on information we have already collected. For example, we will ask you to verify that you have access to the email address we have on file for you. If we cannot verify your identity based on our records, we cannot fulfill your CCPA request.

For a request that seeks specific personal information, we ask that you sign a declaration stating that you are the consumer whose personal information is the subject of the request, as required by the CCPA.

In some cases, we may have no reasonable method by which we can verify a consumer's identity. For example:

  • If a consumer submits a request but we have not collected any personal information about that consumer, we cannot verify the request.
  • If the only data we have collected about a consumer is gathered through website cookies (i.e., the consumer visited our website but had no other interaction with us), we are unable to reasonably associate a requester with any data collected; therefore, we cannot verify the request.

Authorized Agent

A California resident's authorized agent may submit a Request to Know or a Request to Delete under the CCPA by emailing us at privacy@saltandstraw.com. Requests submitted by an authorized agent will still require verification of the person who is the subject of the request in accordance with the process described above. We will also ask for proof that the person who is the subject of the request authorized an agent to submit a privacy request on their behalf. An authorized agent that has power of attorney pursuant to California Probate Code section 4121 to 4130 must submit proof of statutory power of attorney, but consumer verification is not required.

If you have trouble accessing this notice, please contact us at privacy@saltandstraw.com.

Contact Us

If you have any privacy-related questions, please send them to privacy@saltandstraw.com.